On 12 June, 2011, the imported 3300kW slag mill of Huaigang Group made unusual noise in a sudden. The workers immediately stopped to inspect, and they found that one of the gear shafts in the mill has been broken which made the entire production line stop working and the loss was huge every day. Depending on the confidence and long term relationship with NGC, Mr. Wang, the General Manger of Huaigang Group determined to hand out the problem to NGC.
Following the enterprise philosophy--- “Customer first”, Mr. Guo Yukang, the vice general manager of Nanjing High Speed & Accurate Gear (Group) Co., Ltd. made the repairing plan including case opening, gear shaft purchasing, forging customizing, rough machining, heat treatment, find machining, testifying and assembling. The schedule of the whole process was tight and efficient. Due to the good experience and technology of us, the testifying and dissembling of this machine was finished within 24 hours. Till the night of 22 June, it took us 10 days and nights to finish the repair work, and the gearbox was delivered to Huaigang Group in the same night, which won us great comments from the foreign experts send by the original manufacturer.. Mr. Wang expressed his gratitude to NGC and emphasized that he expected NGC to be the strategic cooperation partner to Huaigang for all time.